Jane Merrick, Head of Marketing Communications – IAG

Jane is currently the Head of Marketing Communications in the Personal Insurance Division at IAG, Australia’s largest insurer.

In this role she is responsible for full end to end marketing planning and execution of customer marketing across all channels for IAG’s Personal Insurance Brands (NRMA Insurance, SGIO & SGIC).

Jane has been with IAG for just over 5 years, and prior to her current role, led the Brand Strategy and Direct Marketing teams. Before joining the world of insurance, Jane career’s was founded in roles at Vodafone, American Express, and Avon Products in Australia, with a couple of years as an FMCG product manager in London.

Jane has a proven track record across almost all marketing disciplines, including brand strategy, CRM & lifecycle management, portfolio management, direct marketing, research, analytics and affinity & sponsorship marketing.

Over her 20 year career across retail, financial services and telecommunications, Jane has become a highly experienced, passionate and motivated customer marketer. She is a strong people leader and manager, is results driven and has proven commercial acumen. With excellent stakeholder management skills she is able to continuously develop her team members and build positive professional relationships and partnerships.

Outside of work, she juggles life with two small children and her chef husband, which means they can keep somewhat unsociable hours, but they eat well as a trade off! Jane enjoys good food and wine and inevitably pursues an active outdoor lifestyle to burn off the calories.

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