Jonathan is currently the Director of Retention Marketing at Crain Communications where he leads key digital transformation efforts to increase subscription revenue across Crain’s portfolio of brands including Ad Age, Automotive News, Crain’s Chicago Business, and Modern Healthcare. A customer-centric marketer and growth marketing leader, Jonathan is a driving force for change guiding teams to put the customer at the center of everything they do and leverage technology along the way.
Before joining Crain Communications, Jonathan held senior retention and lifecycle marketing roles in a variety of industries including pharmaceutical, where he led customer retention and email marketing at Bonafide Health, eCommerce, where he spearheaded global marketing efforts to amplify conversion and profitability at Groupon, and telecommunications, where he led teams tasked with maximizing profitability and reducing churn that also facilitated record low churn at Dish Network.
In his free time, Jonathan can be found in the outdoors enjoying Chicago’s lakefront and parks with his wife and their two daughters. Jonathan holds a Master’s Degree in Business Administration from the University of Denver and a Bachelor of Arts in Communication from Michigan State University.
