Mark Richardson, GM Marketing – Greencross Pet Wellness

With a keen eye for commercial opportunities and a strategic mindset, Mark Richardson has built an impressive career leading some of Australia’s most recognised brands across retail, e-commerce, telecommunications, financial services and technology.

Currently General Manager Marketing at Petbarn, Mark is responsible for driving brand growth, customer engagement and commercial performance across one of Australia’s most loved retail businesses. Prior to joining Petbarn, he served as Chief Marketing & Commercial Officer at Marley Spoon, where he led marketing, customer acquisition and commercial strategy during a period of significant growth and transformation. Before that, Mark spent more than a decade at ALDI Australia, culminating in the role of Marketing Director, where he helped shape one of the country’s most effective and admired marketing functions.

Known for his ability to combine commercial rigour with customer-centric thinking, Mark’s leadership style is characterised by simplicity, collaboration and a relentless focus on solving customer challenges. His experience across both agency and in-house leadership roles has equipped him with a versatile skill set, enabling him to lead high-performing teams and deliver impactful marketing strategies across every channel.

Mark’s achievements include leading ALDI’s marketing team to multiple industry accolades, including Effies Effective Advertiser of the Year for three consecutive years (2018–2020), the Grand Effie in 2020, B&T Marketing Team of the Year, and multiple Award Awards for Client of the Year. He is passionate about building strong brands, developing talented teams and delivering marketing that drives meaningful business results.

Mark Richardson Headshot 2024 scaled