Simon Michaelides, fractional Chief Customer Officer for British Horseracing and Managing Director of Cactus Solutions

Simon is the fractional Chief Customer Officer for British Horseracing, and the Managing Director of Cactus Solutions – an independent consultancy dedicated to helping businesses, brands, and individuals to evolve and thrive, even in the most challenging environments.

Prior to that, Simon was the Chief Customer & Strategy Officer at Riviera Travel – the private equity owned River Cruise specialist, having begun his career in FMCG, clocking-up 15 years at P&G, PepsiCo and Kantar Consulting, before making a leap into television, where he spent a decade in a variety of C-Suite roles at UKTV / BBC Studios.

Simon is a 2014/15 Fellow of The Marketing Academy, a member of the Alumni Council, and Chair of the Alumni “Inbetweeners” group. Passionate about driving positive change and unlocking potential for others, Simon is also a Fellow of the Marketing Society, an active coach & mentor, and a trustee of Brooklands Museum – the original home of British motorsport & aviation.

Outside of work, Simon juggles conflicting passions for environmental issues, motorsport, & all things automotive. When not messing around with cars & motorbikes, he’s a regular gym goer and fan of film, television & the NFL. Always keen to add strings to his bow and combine quality family time with new interests, he has recently taken up clay pigeon shooting with his youngest son.

Simon New

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