Kate Mulligan-Brown, Head of Pay Monthly P&L and Commercial Marketing – Telefonica O2 UK

A Finance and Marketing Mash-Up. Passion for Customers. Passion for Results.

I use my limitless energy and drive to passionately pursue commercial and marketing success for large tech companies. Thriving best in challenging environments and changing markets.

From launching O2 Refresh – the biggest shakeup of the UK Pay Monthly Tariff Market – to running various large P&L’s and the UK’s largest digital engagement programme, O2 Priority. I now lead the largest of O2’s P&L’s, the Pay Monthly Mobile Business.

Known for building, inspiring and motivation teams to brilliance, my experience is in breaking down complex issues into solvable pieces, always balancing commercial objectives with true passion for the customer and what is right.

Not afraid of new challenges, I have relocated to work in various markets including the UK, Spain and New Zealand in both finance roles as a Chartered Accountant and latterly in marketing roles. I love to travel and I’ve spent time throughout Asia, South America and Africa, completing The Africa Rally driving from Senegal to Cameroon to raise money for the Cameroon Wildlife Aid Fund.

Specialties: Management of large P&L’s, Complex Proposition Development & Delivery, Pricing Strategy, Customer Retention & Churn, Customer Experience, Financial Management, Business Risk Management, Digital Engagement Platforms, Leadership.