Susan has recently been promoted to General manager for Broadband Acquisition Marketing (May 2015. Previous tot his her role was Head of Broadband and Calls Acquisition Marketing for BT Consumer, part of BT Group. She is responsible for all acquisition Marketing activities across BT’s home Broadband products including fibre optic BT Infinity. She joined BT in 2004, where she progressed through 4 different lines of business across Global Services, BT Group, BT Business and finally joined BT Consumer in 2010.
Susan’s career path has been diverse and fast paced, working across strategic programme management, commercial management and most recently, marketing where is she leading the largest portfolio area in BT Consumer. Susan’s passion and drive to achieve best in class results, while creating an environment where people can thrive and be empowered, have distinguished her career to date. She has a strong track record in delivering rapid impacts, with the ability to galvanise people around one powerful vision to motivate and inspire.